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Privacy Policy

1. Introduction


This is the privacy policy for the website www.optimalsolution.co, which is owned by EMPRIMEH ENTERPRISES LIMITED, Kenya. This policy outlines any wars where user privacy is concerned and the obligations and requirements of both customers and the website are concerned, as well as explains how this website processes, uses, and stores personal data.

2. Information we collect


When using the website www.optimalsolution.co then we may collect some of the following information about our customers:

  • 1. Your IP address
  • 2. Your name
  • 3. Your email address
  • 4. Your phone number


    • This information could be collected when you provide it to us by filling out a form on the website, or it could be collected automatically through technologies.


    3. Why do we need this information?


    We could use information such as your IP address to be able to identify you and your browser for forensic and analytical reasons when you visit the website. We may then use this information to improve our service.

    We use information such as your name and contact information to provide you with the services that you have requested from us.

    All payment and billing information which is collected from customers is stored by a secure third party payment provider.

    4. How long do we keep this information for?


    We will keep analytical information such as your IP address on our server logs for a period of around 30 days before it is then securely deleted.

    Other information such as your email address and any other contact information will be kept for a period of around seven years or until we have completed all of our business contracts with you, after which point it will be securely deleted.



    5. What are my rights?


    Under the rules of the GDPR you have a number of rights regarding your personal information and these are as follows:

  • 1. The right to erasure of your data (the right to be forgotten).
  • 2. The right to object (the right to have us stop using your data for a specified purpose)
  • 3. The right to amendment (the right to have incorrect data amended)
  • 4. The right to access (to be given a copy of all the data we hold on you in a portable format)
  • 5. The right to the restriction of processing (to restrict the use of your data)
  • 6. Rights related to automated processing (we do not conduct any automated processing)


    • If you would like to know any more information about your rights, or if you would like to exercise any of them then please get in touch and a member of the team will look into this for you.

    6. Security


    We take the safety and security of all personal information collected very seriously here at www.optimalsolution.co and as such we have a number of security measures in place to keep this information protected at all times, including physical safeguards and encryption software.

    7. Cookies


    The website www.optimalsolution.co uses cookies to automatically collect information about some of its customers. If you would prefer not to have the use of cookies enabled then you may change this in your own browser settings.

    8. Questions


    If you have any further questions about the information in this privacy policy then please get in touch with us.